Fleet Appliance Repair Long Island NY, Suffolk County NY

FAQ


1. Where are you located?

2. How much will it cost to recharge my fridge with Freon?

3. What are "safety must haves" in the home?  Are they important?

4. How much will it cost?

5. Are the technicians licensed, insured, Certified, Back Ground Screened and Drug Tested?

6. Will the service call charge go toward the repair if I authorized the repair?

 

Q: Where are you located?

A: The Customer Care Center and Parts Counter is located at 149 Waverly Ave Patchogue NY 11772. We also have multiple kiosk locations for our technical staff throughout all of Suffolk County, Long Island, New York.

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Q: How much will it cost to recharge my refrigerator with Freon?

A: A refrigerator does not use up refrigerant. The refrigerator is NOT like changing the oil on your car. If your refrigerator is low on refrigerant, you have a leak. So, if you have a leak more refrigerant will not solve the problem. Please be aware that it is illegal to add more refrigerant when you have a leak because refrigerant is extremely harmful to the environment. Furthermore, if you have a leak, your system will become contaminated. If left untreated, this contamination will eventually lock up your compressor and render your unit unusable and very expensive to repair. So, if your refrigerator has stopped cooling properly, the lack of refrigerant is probably not the issue.

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Q: What are "safety must haves" in the home?  Are they important?

A: Stainless steel hose for Washer, Refrigerator and Dishwasher. This will prevent burst hoses and flooding of your home. Anti- Tip Range Brackets. This will prevent a range from tipping over and injuring a person. Gas Connections. If you are in doubt about the gas connectors, have them professionally inspected, they could be extremely dangerous.

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Q: How much will it cost?

A:  Fleet Appliance Service staff can only give a complete quote for a repair after a trained technician has inspected and diagnosed the appliance in person.  Our service call can be determined before or without an evaluation and diagnosis of the equipment or appliance. If you know what you part you need replaced before a technician comes to your location, we can quote you the price of the part. Any additional labor charges are based on our national flat rate Price Guide. The “Price Guide” is based on data accumulated over the last 60 years. Any charges will be submitted to you for approval before the final work is started. Generally older appliances are more durable and long-lasting than the newer products being made today. Modern models have wonderful features, but they do need more maintenance and repair than their older counterparts.  It is wise to get an estimate for repair before replacing. The general rule to follow is for the repair not to exceed 55% of the total replacement cost. The replacement cost includes; product, tax, delivery, extraction of old appliance, etc.

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Q: Are the technicians licensed, insured, Certified, Back Ground Screened and Drug Tested?

A: Yes.

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Q:  Will the service call charge go toward the repair if I authorized the repair?

A: No. It will be waived if you authorize us to have the repair done. We do not charge for the repair and the service call charge together, you pay one or the other.

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Fleet Appliance Repair Long Island NY, Suffolk County NY

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